Terms of use

1. Service provider

FrostTrack is provided by SmartCode AS. You can contact us at post@smartcode.no.

2. Account

You sign in with Apple or Google. You are responsible for activity on your account, and for ensuring that the content you add does not infringe the rights of others.

3. Trial and subscription

• New users get 30 days free with all features.
• After the trial, a subscription (Standard, Family or Pro) is required, billed monthly or yearly. Prices are shown in the app before purchase.
• Purchases are made through the App Store or Google Play, and their terms apply to payment, renewal and refunds.
• The subscription renews automatically until you cancel it in the App Store or Google Play, no later than 24 hours before renewal.
• Family and Pro can be shared with the members of the households you own.
• Without an active subscription your data is kept, but you cannot use the app until you subscribe again.

4. Refer a friend

• Each user has a personal referral code.
• A new user can use one code during their trial and then gets 30 extra days free.
• When a referred friend buys their first subscription, the person who referred them gets 30 days free. If you pay through the App Store or Google Play, your subscription is extended at no extra cost. Rewards on iPhone are applied before the next renewal.
• A maximum of 6 rewards are given per 365 days. Rewards cannot be exchanged for cash.
• We may withhold rewards in cases of misuse, such as fake accounts, and may change or end the programme. Rewards already earned are kept.

5. AI features

Reading dates and receipts, dinner ideas and voice control use artificial intelligence. These features have daily and monthly limits, which are shown in the app. The results may be wrong or incomplete – always check them before you save.

6. Shelf life and food safety

Shelf-life and date suggestions are for guidance only. Always check that food is safe before you eat it, and follow the labelling on the packaging. We are not liable for any harm resulting from food being eaten or thrown away based on the app’s suggestions.

7. Shared households

Members of a household see and edit the same content. The owner can invite and remove members. You are responsible for who you share with.

8. Acceptable use

You may not use the app for unlawful purposes, attempt to access other people’s data, overload the service or circumvent limits or payment.

9. Availability and changes

We work to keep the service available and secure, but cannot guarantee that it will always be error-free or available. We may develop and change features. We will notify you of significant changes to these terms in the app.

10. Limitation of liability

To the extent permitted by law, our liability is limited to the amount you have paid for the subscription in the past 12 months. This does not limit your rights under consumer protection law.

11. Termination

You can delete your account in the app at any time. We may close accounts that breach these terms. Remember to cancel your subscription in the App Store or Google Play.

12. Governing law

These terms are governed by Norwegian law. We will seek to resolve any dispute amicably. As a consumer, you keep the protection of the laws of your country of residence, and you may contact your national consumer authority.